Seller Privacy Policy

Account Information

When you register as a seller, we collect:

• Personal Details: Name, email address, phone number, date of birth
• Business Information: Business name, type, registration number, tax ID (EIN/VAT)
• Address Information: Business address, shipping address, billing address
• Authentication Data: Password (encrypted), security questions, two-factor authentication settings

Financial Information

To process payments, we collect:

• Bank Account Details: Account number, routing number, SWIFT/BIC codes
• Payment Information: PayPal email, Stripe account ID
• Tax Information: W-9 forms (US), tax certificates, VAT registration
• Transaction Data: Sales records, refunds, fees, commission calculations

Note: We use secure third-party payment processors. We do not store complete bank account or credit card numbers on our servers.

Product and Inventory Data

• Product listings, descriptions, images, and pricing
• Inventory levels and stock management data
• Product categories, tags, and attributes
• Shipping dimensions and weight information

Order and Transaction Information

• Order details (items, quantities, prices)
• Shipping and tracking information
• Customer communications and messages
• Return and refund requests
• Dispute and resolution data

Customer Data

Through your sales transactions, you gain limited access to customer information:

• Customer name and shipping address
• Customer email (for order communication)
• Order history with your store

Important: You are a data controller for customer data you access. You must comply with data protection laws and use this data only for order fulfillment and customer service.

Technical and Usage Data

• IP address, browser type, device information
• Log data (login times, page views, actions taken)
• Cookies and similar tracking technologies
• Performance metrics (response times, listing views)
• Analytics data (sales trends, customer demographics)

Communication Data

• Messages with customers through our platform
• Communications with Addhish ShopHub support team
• Feedback, reviews, and ratings
• Marketing preferences and newsletter subscriptions

Verification and Compliance Data

• Identity verification documents (government ID, business licenses)
• Background check results (where applicable)
• Compliance certifications and permits
• Anti-fraud and risk assessment data