Last updated: February 2025
Our Commitment to You
At Addhish, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a straightforward return and refund process. Please read this policy carefully to understand your rights and our procedures.
7
Days
Standard return window from delivery date
5–7
Business Days
Refund processing time after return receipt
Free
Return Pickup
For eligible defective/wrong items
Log in to your account
Go to My Orders and select the order you want to return.
Request a return
Click on "Return Item" and select the reason for your return. Upload photos if the item is damaged or defective.
Get approval
Our team reviews your return request within 24–48 hours and approves eligible returns.
Pack the item
Securely pack the item in its original packaging with all tags and accessories.
Schedule pickup or drop-off
We arrange a free pickup for defective/wrong items. For other returns, you may need to drop the item at the nearest courier partner.
Receive your refund
Once we receive and verify the returned item, your refund is processed within 5–7 business days to the original payment method.
Original Payment Method
Credit/debit card refunds are processed back to the same card. UPI/wallet refunds go back to the source account.
Processing Time
5–7 business days after return verification. Bank processing may take additional 2–3 days.
COD Orders
Cash-on-delivery refunds are processed via bank transfer (NEFT/IMPS) to your provided account details.
Partial Refunds
If only part of an order is returned, a proportionate refund is issued for the returned items.
Our customer support team is available Mon–Sat, 9 AM – 9 PM IST to assist you.
