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Shipping Policy

Last updated: February 2025

Pan India Delivery

Addhish delivers across India through trusted courier partners. Each seller manages their own inventory and shipping. Delivery timelines and charges may vary by seller and product category. This policy outlines the general shipping standards all sellers on our platform must follow.

Delivery Timelines

2–5

Business Days

Metro cities (Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad)

5–8

Business Days

Tier 2 & Tier 3 cities and towns

7–14

Business Days

Remote areas, North-East India, Andaman & Nicobar

* Timelines are estimates and may vary during peak seasons (festivals, sales), natural events, or logistic disruptions. Custom/handcrafted or made-to-order products may have additional processing time as mentioned on the product page.

Shipping Charges

Order ValueShipping ChargeNotes
Below ₹1299As per sellerVaries by seller and product weight
₹1299 and aboveFREEOn eligible products from participating sellers
Bulk / Heavy itemsCalculated at checkoutBased on actual weight and dimensions

Exact shipping charges are displayed at checkout before you complete payment.

Order Processing

Order Confirmation

You receive an email and SMS confirmation immediately after placing your order.

Processing Time

Most orders are processed within 1–2 business days. Custom or made-to-order products may take longer as stated on the product page.

Dispatch Notification

Once your order is shipped, you receive a dispatch email with the tracking number and courier details.

Tracking

Track your order anytime via My Orders in your account or using the tracking link sent to your email.

Delivery Coverage

We deliver to all serviceable pin codes across India. During checkout, you can check if your pin code is serviceable by entering it in the delivery check field on the product page or cart.

Currently: India Only

We currently ship within India only. International shipping is not available at this time.

Failed Delivery & RTO

If delivery is unsuccessful after 3 attempts, the package is returned to the seller (RTO – Return to Origin). In such cases:

  • •For prepaid orders: A refund is processed after the item reaches the seller, minus any applicable shipping charges.
  • •For COD orders: No amount is charged as payment was not collected.
  • •You may re-order the item if you wish to receive it again.

Please ensure your delivery address and phone number are correct when placing the order. Our courier partners will attempt to contact you before a delivery attempt.

Questions About Your Shipment?

Contact our support team and we'll help you track or resolve any shipping issue.

support@addhish.com+91-89511 08541Track My Order